Shipping & Delivery
It will take 1-2 business days to process your order, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays.
Please allow up to 2 business days for orders to process (for example, if you order on Monday, your order should ship out on Tuesday or Wednesday). You will receive a confirmation e-mail with the tracking link once your order ships.
Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.
Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery.
Our best recommendation is to input a shipping address where you know you or someone else will be available to accept the package (a work address or a friend's address).
Orders take 7-10 business days and in rare cases can take 30+ business days. Please note in some countries, customs may cause an additional delay in delivery. Please review our Free Shipping details.
We recommend that you keep an eye on your tracking. If you have more than one item, its very likely you will receive them separately. Each item will have its own shipping code.
International customers (outside of the United States) are responsible to pay any applicable inbound duties, taxes, and any other fees which your local Customs authority deems appropriate. These fees are paid to your local carrier or government and are not collected by LUXY SHADES™, and thus cannot be refunded.